HR Helpline

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HR Helpline: HR Advice For Employers Across West Sussex

Running your own business can be difficult and time-consuming enough, but when employee problems demand attention, where do you find the support that ensures you are acting within current UK employment law?

You may be tempted to undertake the HR process yourself, believing that it will help keep costs down.

However, the harsh reality is that employers often learn that minor issues can quickly turn into large and costly problems without expert HR knowledge and support.

This is where our HR Helpline service can help.

Contact our team today to see how we can help.

What Is Our HR Helpline?

HR Smart’s HR Helpline offers HR advice on any employment-related problem or issue, such as sick pay or holiday pay, maternity or paternity leave, redundancy, or dismissal.

For a fixed fee, we provide unlimited HR advice for employers with no caps on the number of questions asked or time spent contacting us.

Our team is available to answer queries during office hours, Monday to Friday; our answer phone service is available 24/7 and can be used for out-of-hours calls.

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Why Use Our HR Helpline?

Access to a helpline dedicated to human resources offers the reassurance that you’ll manage the situation in line with current UK employment law, taking the pressure off an otherwise stressful and time-consuming process.

Having worked with a wide range of business sectors, we can ensure that your business receives high-quality HR advice that suits its circumstances, regardless of whether it employs 1 or 150 people.

Our expert team has over 50 years of commercial and employment law experience and is available on a contract basis.

HR Smart has advised our clients on all areas of Employment Law and Human Resources issues since 2004.

Operating daily via phone or email, once you have subscribed to our HR Helpline, you can contact us on an unlimited basis as often as you like—without any concerns about restrictions. All advice given is in line with current legislation and industry best practice and will be shaped around the particular needs of your business.

Employment law (and its many aspects) is constantly changing, which can be difficult to keep up with if you have many other tasks within the business on a daily basis.

Employment compliance also extends to areas such as right-to-work checks and safeguarding against exploitation in supply chains — read our guide to the Modern Slavery Act: what to look out for.

When you consider the many aspects that comprise ‘human resources,’ there is much to keep up with, too. Being able to access HR professionals at a time that suits you will ensure that you have all of the up-to-date advice you need.

Benefits Of Our HR Helpline

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Advice on any of your employment issues, as well as the presentation of a step-by-step solution where applicable

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UNLIMITED HR support for a fixed fee on a minimum 12-month contract

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NO CAP on the number of questions asked or time spent contacting us

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All of our advice is legally compliant and practical

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You will receive a FREE review of your contract of employment as soon as you subscribe.

Further reasons to use an HR Helpline

Employment law (and the many aspects that comprise it) is subject to constant change – these changes can be somewhat difficult to keep up with if you have many other tasks to do within the business on a daily basis.

 

When you consider the many aspects that comprise ‘human resources’, there is much to keep up with too. Being able to access HR professionals at a time that suits will ensure that you have all of the up-to-date advice you need.

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Our HR Helpline offers HR Advice for employers on a wide range of issues, including:

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Contract queries

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Dismissal processes

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Sick leave questions

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Holiday pay calculations

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Disciplinary processes

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Advice on resolving disputes

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Grievance procedures

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Advice on Redundancy matters

Be 'HR Smart' – Get in Touch with Human Resources Experts Today

Frequently Asked Questions

Our service consists of a one off annual payment in return for being able to contact us by phone or email with any HR issue or problem. Our service runs during normal office hours, with an answerphone for out of hours calls.
Our service is normally only for directors and senior managers to be able to call for specialist HR advice. Please contact us if you have any other requirements and we will be happy to put a bespoke package together for your organisation.
Our answer phone service is available for you to leave a message at any time of the day or week. The phone lines are operated during office hours Monday to Friday. An answerphone service operates for out of hours calls.
Our charging structure is very flexible to try and account for all client requirements and budgets. The HR Helpline is charged as a one-off annual fee.
The HR Helpline can be used for any HR issue or question apart from TUPE, Redundancies and Company Restructuring.
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