Is your workforce engaged? What does that actually mean I hear you cry!
Well exactly, because if you have never spent any time asking your employees some fundamental questions about how they feel when they are at work, you will never know the answer. You cannot operate any Organisation without people. For people to do their best at work, they need to be reasonably happy and fulfilled in their role. I cannot get anyone to work to the best of their abilities if they are unhappy.
So what does an engaged workforce look like?
The tell-tale signs are quite easy to see once you know what you are looking for. If I was to ask employee (A) how they felt twice a year, I could expect a reasonably consistent answer. They may say “Yeah ok. It’s a job and I know I will get paid every month. I try and do my job well, but it’s pretty boring so sometimes it does not get my full attention.” If I asked employee (B) the same question, I may get back an answer like “I wish we had more communication from the Management. It would be great if we could have regular team meetings with a Director so that we could go through our concerns, especially some Health & Safety issues I am concerned about.” I will leave it up to you to decide who is engaged and who is not, but if you never ask, you will never find out anyway.