We have a system that has been well thought out, implemented and has not cost a fortune. Now what?
This is the best part. The system should be doing the administration and donkey work for you if you have planned it out correctly. You can now get on with using it, and this is where most companies fail. They have a great system capable of automating basic functions and they still continue to do all of the administration work manually, and worse still, do not fully utilise the information available to them.